Privacy Policy.
How HASHTAG YOUR STORY handles information shared through this Website and our business communications.
Your privacy matters to us. This policy explains what information may be collected through the Website, why we use it, and how we approach its protection.
Who We Are
HASHTAG YOUR STORY ("HYS", "we", "us" or "our") operates the website https://www.hashtagyourstory.com and provides marketing, branding, growth, creative, and technology services.
For privacy-related questions, contact us at info@hashtagyourstory.com.
Information You Provide
When you contact us through the Website, we may receive the information you choose to submit, which can include your name, company name, email address, phone number, website address, industry, budget range, business needs, and message or project details.
If you communicate with us by email or another direct channel, we may also retain the information contained in that communication so that we can respond and manage the relationship.
How We Use Information
We use information submitted through the Website to respond to enquiries, understand prospective client requirements, prepare proposals or recommendations, communicate about services, and provide or manage requested services.
We may also use information where reasonably necessary to protect the Website, prevent misuse, maintain security, comply with legal obligations, or enforce applicable agreements.
Information Sharing
We do not sell your personal information as part of our normal business operations.
We may share information with service providers or professional advisers where reasonably necessary to operate the Website, communicate with you, provide services, process business operations, maintain security, or comply with legal obligations.
Where third parties process information on our behalf, we expect them to handle it only for the relevant purpose and according to applicable obligations.
Email & Communications
When you submit the contact form, the information you provide may be transmitted to HASHTAG YOUR STORY's business email system so that we can review and respond to your enquiry.
We may retain business correspondence for as long as reasonably necessary to manage enquiries, client relationships, records, disputes, or legal obligations.
Cookies & Technical Information
The Website may use cookies or similar technologies that are necessary for core website functionality, security, performance, or other purposes depending on the services and infrastructure enabled on the Website.
Your browser or hosting infrastructure may also process technical information such as device, browser, network, and request information as part of normal web delivery and security operations.
We do not intend this policy to claim the use of any specific analytics, advertising, or tracking provider unless such a service is actually enabled on the Website.
Data Security
We use reasonable technical and organisational measures designed to protect information against unauthorised access, misuse, alteration, disclosure, or destruction.
No internet transmission or electronic storage system can be guaranteed to be completely secure, so we cannot guarantee absolute security.
Data Retention
We retain information only for as long as reasonably necessary for the purpose for which it was collected, to manage business and client relationships, to maintain appropriate records, to resolve disputes, or to comply with legal obligations.
The exact retention period may vary depending on the nature of the information and the context in which it was provided.
Your Choices & Requests
You may contact us at info@hashtagyourstory.com to ask about personal information that you have provided to us, request correction of inaccurate information, or raise a privacy-related concern.
We may need to verify your identity or request additional information before acting on a request, particularly where the request involves personal or confidential information.
Third-Party Websites
The Website may contain links to third-party websites or platforms. Their privacy practices, terms, and content are governed by their own policies, not this Privacy Policy.
We recommend reviewing the privacy policy of any third-party service before submitting personal information to it.
Children's Privacy
The Website and our services are intended for businesses, professionals, and general audiences rather than children. We do not knowingly seek to collect personal information from children through the Website.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our Website, services, legal requirements, or data practices.
When we make material changes, the updated version will be published on this page with a revised effective date.
Contact
For privacy questions, requests, or concerns, contact info@hashtagyourstory.com.